Deposit & Withdrawals

How to deposit funds

Depositing funds into your account to trade with is quick and easy. Simply follow the steps below to fund your account:

  1. Log in to the Platform
  2. Go to ‘Deposits’
  3. Select the trading account you wish to make a deposit to, and choose from a number of available payment methods.

Payment methods

There are several ways to deposit funds into your trading account. Some of these methods may incur additional charges. Please note that Gio FX will not cover any exchange rates charged if you are depositing in a currency that is different to that of your bank funds.

Bank Transfer

We accept the following currencies: USD, EUR,
Fees: Free
Please note however that your bank may charge you a transfer fee.
Any bank transfers made to Gio FX must be made from a bank account registered in the client’s full name, otherwise your funds may be returned to source.

Credit Cards

We accept the following currencies: EUR, USD
Fees: Please note that using a credit card to make a deposit is subject to the following fees:
EUR (€) – free of charge
USD ($) – 5% of your deposited amount

Client Money Protection

At Gio FX Solutions LLC, the safety of your funds is paramount to our business activity.

Withdrawals

To withdraw funds from your account, simply log in to client office, select the trading account you wish to withdraw from, and enter your desired amount. If your nominated bank is in a different currency to your trading account, OCBC Bank converts the amount at source at their rate or when the payment is received by your bank. Please review the table below for withdrawal request processing times:

Withdrawal Type Processing Times
USD withdrawals Same day processing if requested before 1PM GMT. Requests made after 1PM will be processed the next working day.
All other withdrawals Processing will take place within 2 working days

Please note that if your withdrawal is under a certain amount, we apply a small charge. The fee depends on the base currency of your trading account:

WITHDRAWAL FEE ON AMOUNTS SMALLER THAN THRESHOLD THRESHOLD AMOUNTS LARGER THAN THRESHOLD
30 USD 1000 USD Free
16 EUR 800 EUR Free